Privacy policy
This privacy policy explains how PlantBased OÜ (the controller), which operates the ecoshop.ee website, collects, uses and protects your personal data when you use the website or make purchases. PlantBased OÜ processes personal data in accordance with the European Union General Data Protection Regulation (GDPR) and Estonian legislation.
Collection of personal data
By using the Website and making transactions, you consent to the collection and processing of basic personal information. The collection of personal information may include information such as your name, address, email address, phone number, payment information, and other information that you voluntarily provide to us. Your payment information is not stored in our databases.
We use your personal data for the following purposes:
- Fulfilling orders and providing our services.
- Communicating with you about orders and inquiries.
- Managing and providing access to your account.
- Improving the online store user experience
- For marketing and promotional purposes, if you have consented to this.
Sharing personal data
The online store owner may use third-party services to process or store personal data.
To make payments and deliver orders, we transfer the necessary personal data to the authorized processors Montonio Finance UAB, Smartposti OÜ, AS Eesti Post (Omniva), DPD Eesti AS, Venipak Eesti OÜ.
We offer the option to create an account or log in via Google or Facebook. When you use this feature, your chosen service provider will provide us with basic information (such as your name and email address). We will use this information solely for the purpose of creating or identifying you in the ecoshop.ee environment.
We do not access any other information from your social media account and all data is processed in accordance with this Privacy Policy.
We will not share your personal information with other third parties without your consent, unless required by law.
Yours trulyused
Under Articles 15-22 of the GDPR, you have the right to:
Get access to your personal data
Request correction or deletion of data
Restrict data processing
Object to data processing
Withdraw marketing consent
Request data portability
Submit a complaint To the Data Protection Inspectorate ([email protected])
Use of cookies
We use cookies to ensure the functioning of the online store and to save personal shopping carts. We may also use cookies to analyze traffic and improve the shopping experience. With your consent, we may also use cookies for marketing purposes.
Data retention
We only retain personal data for as long as necessary:
Order information: 7 years (accounting obligation)
User account data: until account deletion
Marketing consent: until withdrawn
Social login details: as long as the account is active
Changeused's privacy policy
We reserve the right to change our privacy policy at any time. We encourage you to review it regularly. Changes will be posted on the website and will take effect immediately.
Contact information
If you have any questions or concerns about our privacy policy, please contact us at our contact form via or write [email protected]
Last modified: 07.12.2025